What type of change category is an emergency change?

An emergency change is categorized as a break-fix change because it typically arises in response to an urgent issue that needs immediate resolution to restore service or mitigate risk. This type of change is essential for addressing critical incidents that could disrupt operations or lead to serious vulnerabilities. Break-fix changes are necessary to fix unforeseen problems swiftly, ensuring that essential services are quickly restored to their normal functioning state.

In contrast, other categories like a formal process change involve procedures that are methodically planned and typically follow a structured change management process. Documentation updates are focused on revising existing records rather than responding to immediate operational disruptions. Planned development changes involve pre-scheduled updates or enhancements, which are distinct from the urgent nature of an emergency change. Thus, recognizing emergency changes as break-fix changes helps organizations prioritize and implement necessary measures effectively in times of crisis.